2999bTerms & Conditions of — Clear, Honest & Transparent

1. General Terms & Conditions

2999b (hereinafter referred to as the "Platform") is an international-standard online gaming and betting platform built for players in Bangladesh. These Terms & Conditions constitute a legally binding agreement between 2999b and its members.

By using the 2999b website, app, or any of its services, you agree to comply with these Terms & Conditions, the Privacy Policy, and the Responsible Gaming Policy. If you do not agree to these terms, please refrain from using the Platform.

2999b reserves the right to amend these Terms & Conditions at any time. Members will be notified via email or on-site notice before any changes take effect.

• These Terms & Conditions are available in both Bengali and English; in the event of a dispute, the English version shall prevail.
• 2999b operates under an international gaming license.
• All decisions made by the platform are final and binding.

2. Account Registration & Eligibility

The following eligibility requirements must be met to create an account on 2999b. 2999b reserves the right to cancel any account created in breach of these Terms & Conditions.

• The applicant must be at least 18 (eighteen) years of age.
• Each individual may only register one account. If multiple accounts are found under the same person, all of them will be closed.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Keeping the account password confidential is the member's own responsibility.
• A valid national ID card or passport may be required for KYC (Know Your Customer) verification.

3. Deposits & Payments

2999b supports a range of payment methods including Mobile Banking, Nagad, Rocket, and other mobile banking services, as well as crypto payments. All deposits are accepted in BDT or the equivalent currency.

• The minimum deposit amount is 200 BDT.
• Deposits are generally credited to your account instantly or within 30 minutes.
• Deposits from third-party accounts are not accepted; payments must be made from an account held in the member's own name.
• Depositing funds from illegal sources will result in the account being blocked, and the relevant authorities may be notified.
• If your deposit is delayed due to a payment gateway issue, please contact our support team.

4. Withdrawal Policy

Withdrawing winnings from 2999b is a straightforward and transparent process. However, certain conditions must be met before a withdrawal request is approved, and these apply equally to all members.

• The minimum withdrawal amount is 500 BDT.
• The specified wagering requirements must be fulfilled before any bonus balance can be withdrawn.
• Withdrawal requests will not be processed until KYC verification is complete.
• Deposits and withdrawals must be made through the same payment method.
• Withdrawals may be temporarily suspended if suspicious activity is detected.

5. Bonuses & Promotions

2999b regularly offers a variety of bonuses and promotional deals. Each bonus has its own specific terms and restrictions, which are detailed on the relevant offer page.

• Bonuses are available to eligible members only; the same bonus cannot be claimed more than once.
• The welcome bonus is available to new members only and applies to the first deposit.
• A wagering requirement of typically 10x to 30x must be met before a bonus can be withdrawn.
• Wagering requirements on winnings from free spins are determined separately.
• Any bonus not used before its expiry date will be automatically forfeited.
• 2999b reserves the right to modify or cancel any bonus offer at any time.

6. Gaming Rules

All games on 2999b are operated in accordance with international standards. The RTP (Return to Player) rate for each game is clearly stated on the relevant game page. Game outcomes are entirely random and verified by independent third parties.

• If a game is interrupted due to a technical error, the affected round may be considered void.
• Winnings obtained by exploiting bugs or glitches in the gaming software will be voided.
• The dealer's decision is final in Live Casino games.
• In Sports Betting, if a match is cancelled, all bets will be refunded.
• 2999b reserves the right to modify betting limits.

7. Prohibited Activities

The following activities are strictly prohibited on 2999b. If any such activity is detected, the account will be permanently closed and the balance may be forfeited.

• Creating multiple accounts under the same individual.
• Operating multiple accounts solely to claim bonuses.
• Exploiting bugs or glitches in the gaming software.
• Placing bets using automated bots or software.
• Unauthorized access to another member's account.
• Money laundering or depositing funds from illegal sources.
• Harassing or threatening other members.

8. Account Suspension & Closure

2999b reserves the right to temporarily suspend or permanently close any account without prior notice under the following circumstances.

• Violation of any provision of these Terms & Conditions.
• Providing false or inaccurate information during registration.
• Failure to submit valid documents for KYC verification.
• Initiating a chargeback or payment dispute.
• Upon instruction from law enforcement authorities.

Members may close their account at any time. Any valid balance remaining in the account may be withdrawn, but any bonus balance will be forfeited.

9. Privacy & Data Protection

2999b places the highest priority on protecting members' personal information. Our full privacy policy is available separately. The key points are summarized here.

• Members' personal information will never be sold.
• Your data is used solely for service improvement and legal compliance.
• All data is protected by SSL encryption.
• Members may request to view, correct, or delete their personal information.
• Details on cookie usage can be found in the Privacy Policy.

For more details, visit our Privacy Policy View page.

10. Responsible Gaming

2999b is firmly committed to responsible gaming. Gaming is a form of entertainment, and we are always mindful that it should never become an addiction. This section of the 2999b Terms & Conditions is of particular importance.

• Members can set their own daily, weekly, and monthly deposit limits.
• You may opt for Self-Exclusion for any period between 24 hours and 6 months.
• Session limits and reality check reminders can be set.
• Account registration is strictly prohibited for individuals under 18 years of age.

11. Dispute Resolution

Should a dispute arise between 2999b and any member, an amicable resolution will be sought through discussion first. Members may submit their complaint by contacting the support team.

• An initial response will be provided within 72 hours of a complaint being submitted.
• Complex matters will be resolved within 7 to 14 business days.
• If an internal resolution cannot be reached, third-party mediation is available.
• In all disputes relating to game outcomes, server logs shall be treated as the definitive evidence.

12. Amendments & Updates to Terms

2999b reserves the right to amend these Terms & Conditions, in whole or in part, at any time. Members will be notified at least 7 days before any changes take effect.

• Notices of changes will be sent to your registered email and posted on the site's notice board.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account and withdraw your remaining balance.

The date shown at the top of this page indicates when it was last updated. Previous versions can be provided by the support team upon request.